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Return and Refund Policy

Updated December 1, 2019 

VeganAF.com Return and Refund Policy

Vegan AF has a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, in new condition and unwashed, (if a piece of clothing).

To initiate a return or exchange, contact us directly at officialveganaf@gmail.com. We will email you a pre-paid return shipping label to send the item back. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item on our website.

Refunds
We will notify you via email once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7-10 business days for your bank or credit card company to process and post the refund to your account.

Vegan AF reserves the right, in its sole discretion, to change or update our Refund and Return Policy. The most current version of our Refund and Return Policy posted on VeganAF.com will supersede all previous versions. Vegan AF encourages you to periodically review our site Terms and Conditions, Privacy Policy, and Refund/Return Policy to stay informed of any updates.

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