Return and Refund Policy
Updated December 1, 2019
VeganAF.com Return and Refund Policy
Vegan AF has a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.
To be eligible for a return or exchange, your item must be in the same condition that you received it, in new condition and unwashed, (if a piece of clothing).
To initiate a return or exchange, contact us directly at email@example.com. We will email you a pre-paid return shipping label to send the item back. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item on our website.
We will notify you via email once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7-10 business days for your bank or credit card company to process and post the refund to your account.